-Cancellation Policy-
You can cancel items or orders by visiting the Your Orders section in Your
To cancel orders that aren't dispatched yet:- Go to Your Orders
- Select the item you want to cancel and click Cancel items
- Provide reasons for cancellation (optional)
- Click on Cancel Checked Items
Note: Your order will be cancelled instantly and a refund will be processed to your original payment method, if the payment was already made. Learn more about refund processing timelines here.
To cancel an order that has already been dispatched:
- Go to Your Orders
- Select the Request cancellation option and proceed further
- The item(s) will be returned to us for a refund (if the payment is already made)
Note: In case you're still contacted for delivery, please refuse to accept it.
To cancel the order that is shipped directly by the Seller and not by Amazon:
- Go to Your Orders
- Please contact the seller to Request Cancellation option
- Please contact the seller to request cancellation
Learn more about Contacting Third-Party Sellers.
The refund time period for different modes of payment is provided below
| Available refund method | Refund Time-frame | |
|---|---|---|
| After the return is received by Bingo | After seller notifies Bingo of receipt of return | |
| Prepaid Orders | ||
| Bingo Pay Balance* | 2 hours | |
| Credit Card/ Debit Card | 2-4 Business Days | 3-5 Business Days |
| Net Banking Account (Credited to Bank Account) | ||
| UPI Linked Bank Account | 2-4 business days | |
| Pay on Delivery Orders | ||